Privacy Policy

Last updated: September 23, 2026 · Klaren LLC

1. Introduction

Klaren LLC (“Klaren,” “we,” “us”) operates klaren.health and provides SwiftPA software for healthcare workflow operations. This policy explains what information we collect, how we use it, and your choices.

2. Contact

Privacy questions: see the Contact page. Business location: East Jordan, Michigan, United States.

3. Information we collect

Information you provide

• Contact details when you email us, such as your name and email address
• Billing and account information needed for licensing and invoicing, often handled by a payment processor such as Stripe
• Business and workflow information you voluntarily share in a licensing or support inquiry
• Information provided through an authorized SwiftPA deployment, subject to the applicable customer agreement

Information collected automatically

• Standard web logs, such as IP address, browser type, pages viewed, approximate location derived from IP, and timestamps
• Cookies or similar technologies if used for hosting, security, or basic analytics

4. Protected health information (PHI)

The klaren.health marketing site does not include forms designed to collect PHI. Please do not email names, member IDs, medical record numbers, chart notes, or other sensitive patient identifiers.

SwiftPA customer deployments may involve healthcare workflow data under a separate written agreement. Those contractual and technical controls, not this marketing-site policy alone, govern such deployments.

5. How we use information

• To operate, secure, maintain, and improve the website and SwiftPA
• To communicate about licensing, support, billing, and business inquiries
• To process payments and prevent fraud
• To comply with law and enforce our Terms

We do not sell personal information.

6. Sharing

We may share information with:

• Service providers, including hosting, email, payment processing, and analytics providers, under appropriate obligations
• Professional advisors when needed
• Authorities when required by law or to protect rights and safety
• A successor in connection with a merger, acquisition, or asset sale, subject to applicable law

7. Payments

Card payments are typically processed by Stripe or a similar processor. Klaren does not store full payment card numbers on this static marketing site. See the processor’s privacy notice for card-data handling.

8. Retention

We retain information as needed for the purposes above, including legal, tax, accounting, licensing, and support requirements, then delete or de-identify it when appropriate.

9. Security

We use reasonable administrative and technical measures appropriate to a small software business. No method of transmission or storage is fully secure.

10. Children’s privacy

The Services are not directed to children under 13, and we do not knowingly collect personal information from them.

11. Your choices

• Contact Klaren LLC via the Contact page to update or correct contact information we hold
• Unsubscribe from optional marketing emails if we send them; transactional messages may still be required
• Use browser controls for cookies where applicable

Depending on your location, you may have additional rights under state or international privacy laws. Contact us to make a request; we will respond as required by applicable law.

12. International visitors

We are based in the United States. If you access the Services from elsewhere, you understand information may be processed in the U.S.

13. Changes

We may update this policy by posting a new version with a revised date. Material changes will be highlighted when appropriate.

14. Related policies

See also our Terms of Service and Refunds & billing policy.